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Hotel Universel, Centre De Congres Riviere-Du-Loup, Riviere-du-Loup

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From125US$ /night
Check-in
03Apr2025Select date
Check-out
04Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

311, Boul. Hotel-De-Ville, Riviere-du-Loup, Canada, G5R 5S4

Located in the heart of Rivière-du-Loup, Hôtel Universel serves as a key hub for both business and leisure travelers. The hotel is connected to a convention center, making it a significant venue for various events. Unique features include a full-service spa and an indoor pool with a waterslide, appealing to families and relaxation seekers. Its strategic location offers easy access to local attractions and the southern shore of the Saint Lawrence River.

Location

Hôtel Universel is conveniently located four hours from Montreal and two hours from Quebec City. The area's attractions, including Musée du Bas-Saint-Laurent, are within a short driving distance. Guests can also enjoy access to a snowmobile trail and local golf courses, enhancing their travel experience.

Rooms

The hotel offers 300 comfortable guestrooms designed for adequate rest and privacy. Each room is equipped with air conditioning, free WiFi, and soundproofing to enhance the guest experience. Select rooms provide views of the river or hotel gardens. Private bathrooms are standard and include complimentary toiletries and hair dryers.

Eat & Drink

Hôtel Universel features two on-site dining venues aimed at diverse palates. La Verriere serves international cuisine, while Bistro Rialto specializes in Italian dishes. Guests may also enjoy cooked-to-order breakfasts served on weekdays, catering to both early risers and late starters.

Leisure & Business

The hotel includes recreational amenities such as an indoor pool, spa tub, sauna, and fitness center. For business travelers, a 24-hour business center and multiple meeting rooms are available, suitable for small to mid-sized gatherings. Additional leisure options include a full-service spa offering various treatments, such as massages and body therapies.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Queen Room
Max:
4 persons
28 m² 
Bed options:
2 King Size Beds
Shower
Coffee machine
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King Room
Max:
2 persons
28 m² 
Bed options:
2 Double beds
Pool view
Shower
Coffee machine
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Superior Queen Room
Max:
2 persons
28 m² 
Bed options:
1 King Size Bed
Coffee machine
Heating
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Getting around

A list of all available modes of transport

City Center
Riviere-du-Loup 1.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Baggage storage
  • Allergy-free rooms
  • Elevator
  • ATM/Cash machine
  • Vending machines
  • Fireplace
  • Smoke detectors
  • Electric vehicle charging station

Sports & Fitness

  • Fitness center
  • Golf course
  • Pool tables
  • Darts

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's buffet
  • Water slides
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun loungers
  • Leisure/ TV room
  • Spa & wellness center
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

311, Boul. Hotel-De-Ville, Riviere-du-Loup, Canada, G5R 5S4
Map view
street view
311, Boul. Hotel-De-Ville, Riviere-du-Loup, Canada, G5R 5S4
Nearby
32
Manoir Fraser
4000 ft
Mall
Centre commercial de Riviere-du-Loup
3300 ft
Restaurants
Restaurant La Verriere
700 ft
311

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
comfortable rooms
attentive service
not as modern
congested location
7.6/10
Very good
Rooms
7.7
Location
7.4
Service
8.5
Dining
7.5
Guest reviews
7.6/10
based on 11 reviews
4/5 based on 576 reviews
8.4
8.4/10 based on 5676 reviews
#6 of 18 hotels in Riviere du Loup based on Tripadvisor
Rod
United Kingdom, May  2024
6.8/10

The hotel offers a mix of positive and negative aspects. The rooms, though not renovated as depicted in the pictures, were comfortable and situated conveniently on the main level. The service, while lacking room service, dry cleaning, and laundry, did include a welcome drink. The location, despite being close to a swampy area, was within walking distance to nice restaurants and near downtown. The dining experience was inclusive of vermicelli but lacked additional details. Overall, there are some areas for improvement, but the facilities were satisfactory.

Rooms
7.0
The rooms were comfortable and conveniently located on the main level.
Service
6.0
The service included a welcome drink, but lacked room service and laundry options.
Location
8.0
The hotel is close to a swampy area, but within walking distance to nice restaurants and near downtown.
Dining
6.0
The dining included vermicelli but lacked additional information.
Facilities
7.0
The facilities were satisfactory but didn't offer a detailed description.
George
United Kingdom, May  2024
8.0/10

The hotel offers a mix of modern and traditional rooms; while the rooms on the main level might not be as updated as pictured, the third-level rooms boast modern furniture. The service is impressive with available room service, dry cleaning, and a welcome drink upon arrival. The location, nestled near car dealerships, might not sound appealing but is conveniently close to the main attractions in the area. The dining experience includes delightful Sicilian cunzato bread. Overall, the facilities cater to various needs, making it a comfortable stay.

Rooms
8.0
The rooms offer a mix of modern and traditional decor, with the third-level rooms showcasing modern furniture.
Service
9.0
The service was top-notch, with room service, dry cleaning options, and a pleasant welcome drink.
Location
7.0
The hotel is conveniently located near car dealerships, making it practical for those who need easy access to the main attractions of the area.
Dining
8.0
The dining experience is elevated with the delightful Sicilian cunzato bread available.
Facilities
8.0
The facilities cater to various needs, ensuring a comfortable and enjoyable stay for guests.
Edward
United States of America, April  2024
7.8/10

I was pleasantly surprised by the hotel's location, right by the river and just a short drive to great restaurants. The rooms, although not as modern as pictured, were comfortable. The service was great, with room service and a welcome drink. However, the swampy area around the hotel was not ideal.

Rooms
8.0
The rooms were on the third level and while not renovated as in the pictures, they were comfortable.
Service
9.0
The service was excellent, offering room service, dry cleaning, and a nice welcome drink.
Location
7.0
The hotel's location by the river was delightful, but the swampy area nearby was a downside.
Dining
7.0
The dining included a peanut butter option, which was a nice touch.
Facilities
8.0
The hotel had great facilities and amenities for a comfortable stay.
John
United States of America, April  2024
7.8/10

The hotel was not like in the pictures, but the rooms were clean and comfortable. The service was excellent and included room service, dry cleaning, and a welcome drink. The location was convenient and close to everything, but we had to be in a swampy area. The dining experience was included and served high-quality products. Overall, the facilities were good, but there were minor issues with the price for some services.

Rooms
8.0
The rooms were not renovated as in the pictures, but they were clean and comfortable on both the third level and the main level.
Service
9.0
The service was top-notch, offering room service, dry cleaning, laundry, and a lovely welcome drink.
Location
7.0
The hotel was in the area we were staying, making it easy to get to, although we all had to be huddled up together in one swampy area. Despite that, it was just a short drive to some great restaurants.
Dining
8.0
The dining experience was included and offered high-quality products.
Facilities
7.0
The facilities were good overall, but there were minor issues with the pricing for some services.
George
United States of America, April  2024
6.4/10

The hotel is conveniently located near car dealerships, marked on the map, but a bit far from the restaurant entrance. The rooms on the main level were not as updated as shown in the pictures, while those on the third level were furnished with modern furniture. The service was good, offering room service, dry cleaning, laundry, and a welcome drink. The dining experience included organic vegetables, but not much else. The facilities were satisfactory overall.

Rooms
8.0
I stayed on the third level, and the room was nicely furnished with modern furniture.
Service
7.0
The service was good, with offerings like room service, dry cleaning, laundry, and even a welcome drink.
Location
6.0
The hotel is by car dealerships, as indicated on the map, but the distance from the restaurant entrance was a bit inconvenient.
Dining
5.0
The dining options were limited but included organic vegetables.
Facilities
6.0
The facilities met my basic needs during the stay.
Mike
United States of America, April  2024
8.0/10

The hotel is located in an area close to beautiful restaurants and not far from main attractions. The rooms, though not as renovated as shown in the pictures, are comfortable. However, being in a swampy area might be a downside. The service is commendable with room service and a welcome drink available.

Rooms
7.0
I stayed on the main level, and while the furniture was modern, it was not as renovated as it appeared in the pictures. The comfort level was satisfactory.
Service
9.0
The service here is impressive with room service, dry cleaning, laundry, and a nice touch with a welcome drink.
Location
8.0
The hotel is conveniently situated not too far from the main attractions, making it a good choice for exploring the area.
Dining
8.0
The dining experience was delightful, with home-baked Alentejo bread provided, adding a homely touch to the meals.
Facilities
8.0
The hotel offers good facilities to enhance the stay, making it a comfortable experience overall.
Hannah
United Kingdom, April  2024
8.4/10

I had a wonderful experience at this hotel! The rooms on the main level were beautifully modern with great furniture, but unfortunately, the ones on the third level were not as renovated as shown in the pictures. The service was outstanding, offering room service, dry cleaning, laundry, and even a welcome drink. The location was convenient, just a short drive away from fantastic restaurants and not too far from the main attractions in the area. The dining experience included packaged products, which was convenient but not ideal. The facilities were top-notch, providing everything I needed during my stay.

Rooms
8.0
The rooms on the main level were beautifully modern with great furniture, but unfortunately, the ones on the third level were not as renovated as shown in the pictures.
Service
9.0
The service was exceptional, offering room service, dry cleaning, laundry, and even a welcome drink.
Location
9.0
The location was convenient, just a short drive away from fantastic restaurants and not too far from the main attractions in the area.
Dining
7.0
The dining experience included packaged products, which was convenient but could offer more variety for an ideal experience.
Facilities
9.0
The facilities were top-notch, providing everything I needed during my stay.
Mike
United States of America, March  2024
8.4/10

The hotel is conveniently located just a short drive from great restaurants by car dealerships, although it is situated in one swampy area, which brought us close together in a unique way. The rooms, though not as modern as depicted in the pictures, truly offer comfortable stays on the main level, while the third level presents a different atmosphere. The dining experience includes delicious tapas, and the included amenities make the price worthwhile.

Rooms
8.0
The rooms provide comfortable stays with modern furniture, although not exactly as shown in the pictures.
Service
9.0
The service offered, including room service, dry cleaning, and welcome drinks, makes the stay convenient with friendly staff.
Location
7.0
The hotel's location is easily accessible and offers a short drive to some excellent restaurants, even if it's amidst car dealerships in a unique swampy area.
Dining
9.0
The dining experience featuring tapas was delightful and included in the stay, adding value for money.
Facilities
9.0
The facilities provided enhance the overall experience, ensuring a comfortable and enjoyable stay for guests.
Paul
United Kingdom, November  2023
7.8/10

The hotel had a convenient location, close to everything, with easy access to some great restaurants and nice dining options within walking distance. The rooms on the main level were stylish and modern, though not entirely as depicted in the pictures, while those on the third level had contemporary furniture. The service was top-notch with attentive staff offering room service, dry cleaning, laundry, and a welcoming drink. The dining experience included delicious traditional Irish pancakes. However, the area surrounding the hotel was somewhat swampy, impacting the overall ambiance.

Rooms
8.0
The rooms on the main level were stylish and modern, though not entirely as depicted in the pictures, while those on the third level had contemporary furniture.
Service
9.0
The service was top-notch with attentive staff offering room service, dry cleaning, laundry, and a welcoming drink.
Location
8.0
The hotel had a convenient location, close to everything, with easy access to some great restaurants and nice dining options within walking distance.
Dining
7.0
The dining experience included delicious traditional Irish pancakes.
Facilities
7.0
The hotel facilities were adequate and functional.
John
United Kingdom, September  2023
7.2/10

The hotel has a convenient location with easy access to some excellent restaurants. The rooms, while not as modern as depicted in the pictures, are comfortable and located both on the third level and the main level. The service is attentive, with options like room service, dry cleaning, laundry, and a welcome drink. However, the area can feel cramped, and the hotel is not near the restaurant entrance.

Rooms
7.0
The rooms are comfortable but not as renovated as shown in the images.
Service
8.0
The service is attentive with options like room service, dry cleaning, laundry, and a nice welcome drink.
Location
6.0
The hotel is in the area we were staying, but it can feel a bit congested.
Dining
8.0
The dining experience includes baked chocolate cakes and is included in the stay.
Facilities
7.0
comfortable rooms
not as modern
William
United Kingdom, May  2023
8.6/10

The hotel is conveniently located not too far from main attractions, close to nice restaurants by foot. The rooms, although not as renovated as in the pictures, are comfortable with modern furniture. The service was excellent, offering room service, dry cleaning, and even a welcome drink. The dining experience was exceptional, including fresh sushi. On the downside, the area where guests congregated felt swampy. Overall, a good value for your money.

Rooms
8.0
Rooms are comfortable with modern furniture but not as renovated as in the pictures.
Service
9.0
The service is outstanding, offering room service, dry cleaning, laundry, and a welcome drink.
Location
8.0
The hotel is conveniently located not too far from main attractions and close to nice restaurants by foot.
Dining
9.0
The dining experience was excellent, with fresh sushi included.
Facilities
9.0
Facilities are top-notch and offer great value for money.
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Rooms and Guests2 Guests, 1 Room